Privacy Policy

Clarity ADM is operated by Samuel Neil Hutchings, a sole trader trading as Clarity ADM. We are committed to protecting your personal information and respecting your privacy.

Information we collect

We may collect personal information when you contact us, submit an enquiry, use our services or communicate with us. This may include:

•   Your name, business name and job title.
•   Your email address, telephone number and postal address.
•   Information included in enquiries, emails and documents.
•   Appointment and correspondence details.
•   Contract, invoice and payment information.
•   Publicly available professional or business information.
•   Technical information about how you use our website.

How we use your information

We may use your information to:

•   Respond to enquiries.
•   Provide and manage our services.
•   Communicate with clients, suppliers and business contacts.
•   Arrange appointments and complete administrative tasks.
•   Prepare quotations, contracts and invoices.
•   Maintain financial and business records.
•   Improve and protect our website and services.
•   Send relevant business-to-business marketing communications.
•   Meet our legal and regulatory obligations.

We process personal information where it is necessary to perform a contract, comply with a legal obligation, pursue our legitimate business interests or where you have provided consent.

Client information

Clarity ADM may process personal information on behalf of clients while providing virtual assistance and administrative services. In these situations, the client will normally be responsible for deciding how the information is used, and Clarity ADM will process it only in accordance with the client’s instructions and our agreement with them.

Marketing

We may use business contact information obtained directly from you or from publicly available professional sources to introduce relevant Clarity ADM services.

We will only send marketing communications where permitted by law. You may unsubscribe or object to marketing at any time by following the instructions in the communication or emailing contact@clarityadm.com.

We may retain limited information on a do-not-contact list to ensure your preference continues to be respected.

Sharing your information

We may share information with trusted service providers that help us operate our business, including website hosting, email, CRM, cloud storage, accounting and payment providers.

We may also share information with professional advisers, government bodies or regulators where legally required.

We do not sell personal information.

Some service providers may process information outside the United Kingdom. Where this happens, we will use appropriate safeguards required by UK data protection law.

Our website may use cookies to operate correctly, remember preferences and understand how visitors use the website.

Essential cookies may be used automatically. We will ask for your consent before using non-essential analytics, advertising or tracking cookies. You can manage your choices through the website’s cookie controls or your browser settings.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting or contractual obligations.

Client and financial records may normally be retained for up to seven years. Marketing information is retained until it is no longer relevant or you ask us to stop contacting you.

Information that is no longer required will be securely deleted or anonymised.

Your rights

Under UK data protection law, you may have the right to:

•   Access the personal information we hold about you.
•   Ask us to correct or delete your information.
•   Restrict or object to how your information is used.
•   Withdraw consent.
•   Ask for certain information to be transferred.
•   Object to direct marketing at any time.

To exercise your rights, please email contact@clarityadm.com.

If you have any questions or concerns about this privacy policy or how your information is used, please contact:

Clarity ADM
1st Floor, TheWorkary Welling
Bellegrove Road
Welling
DA16 3PA